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Frequently Asked Questions for Patients

Information for PatientsWho are we?
Where are we?
How do I arrange an appointment in the department?
What happens before my appointment?
What will happen at the time of my appointment?
What kind of doctor will evaluate me?
What will happen after my first visit?
What is the Kimmel Cancer Center at Jefferson?

General Information

WHO ARE WE?

Jefferson’s Department of Radiation Oncology is prepared to evaluate patients who may need to receive radiation therapy (or radiotherapy) as a portion of their cancer treatment. There are some individuals who need radiotherapy for a problem other than cancer, and we are also available to evaluate them as well. Radiotherapy has been used for nearly a century as a method of shrinking and sometimes curing cancer. We are pleased to report that there has been tremendous progress in the methods of more safely delivering radiotherapy, and this progress continues today. You can be sure that our department has the latest available technology to ensure that every patient receives the best possible treatment for the problem at hand.
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WHERE ARE WE?

Jefferson’s Department of Radiation Oncology has three treatment locations. Our largest and main facility is located in the modern three-story facility called the Bodine Center for Cancer Treatment. The Bodine Center is a part of the main campus of Thomas Jefferson University Hospital in Center City Philadelphia on the northeast corner of South 11th and Sanson Streets. Valet parking is available at this entrance. Our other two facilities are located on the campuses of Chestnut Hill Hospital in northwest Philadelphia and Lower Bucks Hospital in Bristol Township, Bucks County, Pennsylvania, respectively. Each one of our locations is equally committed to providing the best possible care for each patient. If your care requires special expertise only available at one of our locations, our medical team will inform you of this.
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HOW DO I ARRANGE AN APPOINTMENT IN THE DEPARTMENT?

Many of our patients are referred directly to us by another physician, such as a family doctor or surgeon. In other cases, patients come directly to us for a first or second opinion. We are committed to seeing all patients within 48-72 hours of our first telephone contact regarding a new patient. An appointment can be made at our main department at the Bodine Center by calling 1-215-955-5485, at our Chestnut Hill facility by calling 1-215-248-8712, and at our Bucks County department by calling 1-215-785-9910. Another way to reach us is by calling 1-800-JEFFNOW and letting the cancer nurse specialist that you wish to see one of Jefferson’s radiation physician specialists.
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WHAT HAPPENS BEFORE MY APPOINTMENT?

It may be necessary for a new patient to collect x-rays, medical records, and other materials to bring along at the time of the first visit. The scheduling secretary will tell you what to bring when you call to make an appointment. This will allow the physician who sees you to best evaluate you and your specific treatment needs. In some situations, we are able to get most of the materials from the hospitals and other physicians you have seen. You will also be asked about your medical insurance and whether a special referral is required.
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WHAT WILL HAPPEN AT THE TIME OF MY APPOINTMENT?

At any of our three facilities, you will be asked to register into our system when you first come. Once registration is complete, you will then report to our department as required. When you go over to Outpatient Registration, you will need to bring all of your insurance information and any necessary referrals. All referrals for treatment should be made out to Thomas Jefferson University Hospital. Failure to obtain the necessary referrals or pre-certifications may cause the insurance company to deny payment. It is the responsibility of the patient to make sure all of their insurance requirements are met.
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WHAT KIND OF DOCTOR WILL EVALUATE ME?

All of our physicians are cancer specialists with specialized training in the use of radiation for cancer patients. All have completed specialized training and are board certified in this specialty. Many of our doctors have specialized expertise in specific types of cancers. Each physician is a full time member of the faculty of the Jefferson Medical College and is recognized for his/her accomplishments in our specialty. Many of our doctors are nationally and internationally recognized as leaders in cancer research. If you or your family member has a particularly unusual cancer-related problem, our doctors are able to find the appropriate resources to face such a challenge.

There will be occasions when a patient is evaluated by two or more specialists during a single visit to one of our centers. While this may make for a long day at the hospital, such visits sometimes allow the patient’s care to be coordinated among the necessary specialists in a timely manner. We apologize for any lengthy waits caused by these arrangements.
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WHAT WILL HAPPEN AFTER MY FIRST VISIT?

If you are advised to undergo radiotherapy and you agree, your radiation doctor and nurse will inform you about the planned course of treatment, likely and unlikely side-effects, and benefits of therapy. You will also receive both an educational videotape and written materials specific to your particular problem. Don’t hesitate to ask questions during and following your visit. Be sure you receive the office telephone number of your radiation physician, social worker, and nurse.
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WHAT IS THE KIMMEL CANCER CENTER OF JEFFERSON?

The Kimmel Cancer Center of Jefferson is the name applied to the many cancer-related research and treatment programs at Thomas Jefferson University Hospital and the Jefferson Medical College. This includes the radiation oncology programs in the Bodine Center, Chestnut Hill, and Bucks County as well as other methods of cancer treatment at Jefferson. The center is named for Mr. Sidney Kimmel, a generous benefactor of our programs. Since 1995, our cancer center has been identified as a National Cancer Institute-Designated Cancer Center. For more complete information on Jefferson’ Kimmel Cancer Center, visit our Web page.
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